Last updated: October 10, 2026
SOLO BY SEMORE operates solobysemore.com. For privacy questions or requests, email hello@solobysemore.com.
Information we collect
When you place an order, we collect the information needed to process it, including your name, billing and shipping addresses, email address, order details and, where provided, phone number. If you create an account, we store your account information and order history. When you contact us, we receive the information you include in your message.
Site and security services may record technical information such as IP address, browser information, pages requested and error details. Product reviews, if submitted and approved, may appear publicly with the name you provide.
How we use information
We use information to process payments, produce and deliver orders, provide tracking and customer support, manage accounts, prevent fraud and keep the site operating. We also maintain records needed for accounting, disputes and legal obligations.
Service providers
We share the information necessary for these purposes with our payment, fulfillment, shipping, hosting, email and security service providers. Fulfillment and shipping providers receive the contact and delivery information required to produce and deliver your order. Payment details are handled through our payment providers. Please do not email payment card details to us. Providers may process information in countries other than your own.
Cookies
The site uses cookies and similar storage to maintain your shopping cart, checkout session, account login and site preferences. Payment and security features may also use cookies. You can control cookies through your browser, but blocking essential cookies may prevent shopping or account features from working.
Retention and account information
We retain order, account and support records as needed to provide services and meet administrative, legal and security requirements. Registered customers can review and update their account information through My account.
Your requests
You may contact hello@solobysemore.com to request access to, correction of, export of or deletion of your personal information. We may need to verify your identity. Some information must be retained for legal, accounting or security purposes. Your applicable privacy rights depend on your location.
Updates
We may update this policy when our site or practices change. The date above identifies the latest revision.